Natural Nine

  • sales@svroil.in
  • +91 766 0001042
  • Order before 4pm to be delivered on the same day
  • Accepting orders only in Kakinada
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Return & Refund Policy

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Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

  • Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Sri Venkatrama Oil Industries Pvt Ltd, which is responsible for your information under this Return & Refund Policy.
  • Customer: refers to the company, organization, or person that signs up to use the Sri Venkatrama Oil Industries Pvt Ltd Service to manage the relationships with your consumers or service users.
  • Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Sri Venkatrama Oil Industries Pvt Ltd and use the services.
  • Service: refers to the service provided by Sri Venkatrama Oil Industries Pvt Ltd as described in the relative terms (if available) and on this platform.
  • Website: Sri Venkatrama Oil Industries Pvt Ltd’s site, which can be accessed via this URL: www.svroil.com
  • You: a person or entity that is registered with Sri Venkatrama Oil Industries Pvt Ltd to use the Services.
Return & Refund Policy

Thanks for shopping at Sri Venkatarama Gaia Pvt. Ltd. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Sri Venkatarama Gaia Pvt. Ltd. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Sri Venkatrama Oil Industries Pvt Ltd, you agree to the terms set forth below along with Policy.

If there’s something wrong with the product you bought, or if you are not happy with it, you have 1 week to issue a refund and return your product.

Returns or refunds will only be provided in cases where the wrong product has been delivered or if an expired product has been received.

The refunded amount will be credited to the Natural Nine wallet.

The product has to be damage-free, if we find any damage on the product we will cancel your refund immediately.

Refunds

We serve our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects, and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality checks before processing the ordered item. We take utmost care while packing the product. At the same time, we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Sri Venkatrama Oil Industries Pvt Ltd is not liable for damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Shipping

Sri Venkatrama Oil Industries Pvt Ltd is responsible for return shipping costs. Every return shipping is paid for by Sri Venkatrama Oil Industries Pvt Ltd, even if the item didn’t have free shipping in the first place.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

Don’t hesitate to contact us if you have any questions.
Via Email: sales@svroil.com
Via Phone Number: +91766 0001042
Via this Link: https://www.shopnaturalnine.com/contact/
Via this Address: Hussenpuram, Samalkot – 533 440. E. G. Dist. (A.P), India.

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